Online Parts Ordering and Tracking System - Carrier Transicold

The Client

Carrier Corporation, a subsidiary of United Technologies Corporation (NYSE:UTX), is the world's largest manufacturer of air conditioning, heating and refrigeration equipment for commercial, residential and transportation applications.

The Carrier Transicold Division supplies a complete range of refrigeration and air conditioning systems for the transportation industries using a worldwide network of dealers in 171 countries.

The Idea

Carrier Transicold's Replacement Components Group had a time-consuming paper-based process for dealers to order replacement parts and track status of shipments. Management at Carrier wanted to replace the tedious process with a dealer-friendly ordering and tracking system on the web.

The Result

Purplewire delivered PartsNet to Carrier that provided Transicold dealers:

• Real-time parts availability & pricing
  
• Quick order confirmation & faster order cycle
  
• Continuous order tracking
  
• Online parts manuals & downloadable price pages

Testimonial

"We embarked on our first major web development project back in 1998. ………… We put our trust in Purplewire to get us there…….. It was the best decision we could have ever made. ..Not only did they deliver a high quality, secure, web application per our requirements, but they did it fast, and at a reasonable price. …..
Since that time, we have asked them to develop and host other extranet applications."

Carol Antonacci, E-Business Manager
Carrier Transicold, Carrier Corporation

*No public access